24/7 Emergency Roof Repair in Phoenix

What Happens When You Call

1. Tell us where the water is showing up and what kind of roof you have.
2. A crew finds where water gets in and dries the roof in with a tarp, reset tile or a patch.
3. We photograph the damage and the temporary repair, for you and your insurer.
4. You get a written estimate for the permanent repair once the roof is dry.

Not an emergency? See roof repair, storm damage and insurance claims or roof inspections.

Emergency Roof Repair FAQs

Do you really answer the phone 24 hours a day?

Yes. Simply Roofing is open 24 hours a day, 7 days a week. Call (602) 849-7990 any time to report an active leak or storm damage. We'll ask where the water is coming in, what kind of roof you have and whether the leak is getting worse, then send a crew. For active leaks we offer same-day service, and crews often arrive within hours.

How fast can you get to my house?

For active leaks we offer same-day service, and crews often arrive within hours of your call. Timing depends on where you are and how many calls come in at once. After a big monsoon storm, roofs that are open to the weather are handled first. While you wait, stay off the roof, catch the water and take photos.

What does an emergency roof repair cost?

It depends on the roof type, how much of it is damaged, the height and pitch, and what it takes to dry the roof in. A single slipped tile is a small job; a tarp over a storm-damaged section is a bigger one. After the temporary repair you get a written estimate for the permanent repair, written in Xactimate line items so you can see each item.

Should I get on the roof and tarp it myself?

We don't recommend it. Wet tile, shingles and foam are slippery, broken tile and soft decking can give way underfoot, and monsoon storms bring lightning and strong gusts. Stay inside, catch the water, keep it away from anything electrical and call us. A crew with the right equipment can dry the roof in safely once conditions allow.

Will my insurance pay for an emergency repair?

That's up to your insurance company and your policy. Call your insurer, read your policy, and keep photos and receipts for any temporary repair; most homeowner policies ask you to take reasonable steps to prevent further damage. We document the damage with photos, write the estimate in Xactimate line items, and can meet your adjuster on the roof if you ask us to.

Do you handle emergency leaks on flat and commercial roofs?

Yes. We repair leaks on commercial buildings and on the flat and low-slope roofs common in the Valley, including foam (SPF), TPO and modified bitumen. Clogged scuppers and drains and ponding water are frequent causes of flat-roof leaks after a storm, so clearing them is part of the first visit along with sealing the damaged area.

What areas do you cover for emergency repairs?

We serve homeowners and businesses across Arizona from our offices in Phoenix (Ahwatukee) and Mesa. Most emergency calls come from the Phoenix metro, including Phoenix, Mesa, Chandler, Gilbert, Tempe, Scottsdale, Glendale, Peoria, Surprise, Goodyear, Buckeye and Queen Creek. Call (602) 849-7990 and tell us where you are.

Emergency Roof Repair in the Phoenix Area: What to Do Right Now and What Happens Next

A roof that is actively leaking can't wait for Monday. Simply Roofing answers the phone 24 hours a day, 7 days a week, and our crews respond to active leaks and storm damage around the clock, often arriving within hours. The first visit stops the water. The permanent repair follows once the roof is dry and the materials are on hand.

This guide covers what to do in the first hour, what an emergency visit includes, how temporary repairs differ by roof type, why Arizona roofs fail when they do, and how to handle photos and insurance.

What to do in the first hour

Safety comes first. The roof can wait for us; you and your family can't be replaced.

• Stay off the roof. Wet tile, shingles and foam are slick, broken tile gives way underfoot, and monsoon storms bring lightning and sudden gusts.
• Keep water away from electricity. If water is dripping near light fixtures, ceiling fans or outlets, turn that circuit off at the breaker panel and keep people out of the area.
• Catch the water. Put buckets or bins under drips and move furniture, electronics and rugs out of the way.
• Watch the ceiling. A ceiling that sags or bulges is holding water and can come down. Keep everyone out of that room and tell us when you call.
• Take photos and video before you move or clean anything, inside and from the ground outside. They help the repair and any insurance claim.
• Call (602) 849-7990. Tell us where the water is showing up, what kind of roof you have if you know, and whether the leak is getting worse.

What an emergency visit includes

The goal of the first visit is to stop water getting in and keep the damage from spreading. We offer same-day service for active leaks. After a large storm, calls are handled by urgency, starting with roofs that are open to the weather.

• Finding where the water actually enters, which is often not directly above the stain on the ceiling
• A temporary dry-in: tarping, resetting or replacing displaced tile, sealing lifted shingles or a torn membrane, or patching a puncture
• Clearing valleys, gutters, scuppers and drains so water can leave the roof
• Photos of the damage and of the temporary repair
• A written estimate for the permanent repair

Temporary repairs by roof type

What we do on the first visit depends on the roof. A tarp is a stopgap, not a repair: Arizona sun breaks down plastic tarps, and wind lifts any tarp that isn't secured properly, so the permanent repair should follow as soon as the roof is dry and materials are available.

• Tile: slipped or broken tiles are reset or replaced so the underlayment is covered again, and torn underlayment is patched or tarped. Many tile roof leaks happen because the underlayment beneath the tile has worn out, which a temporary fix won't solve.
• Shingle: lifted or missing shingles are sealed down or replaced where possible, and larger damaged areas are tarped and secured.
• Foam (SPF), TPO and modified bitumen: punctures, splits and cracks are cleaned and sealed with a compatible material, and clogged scuppers and drains are cleared. Ponding water is a common cause of flat-roof leaks in the Valley.
• Metal: loose panels are re-fastened and open seams or failed fasteners are sealed.

When Arizona roofs fail

Most emergency calls in the Valley follow monsoon storms. The National Weather Service treats June 15 through September 30 as monsoon season, and its storms bring sudden heavy rain, strong outflow winds, dust storms and sometimes hail. Wind lifts shingles and tile, and blowing debris clogs valleys and drains right before the rain arrives.

Winter storms bring longer, steadier rain that finds the slow leaks a dry summer hid, especially on tile roofs with aging underlayment. Heat does its damage in between: roof surfaces in a Phoenix summer can reach 150°F or more, which dries out sealants, flashing and underlayment until the next storm exposes the weak spot.

Photos, insurance and storm damage

If a storm caused the damage, call your insurance company and read your policy. Your insurer decides what is covered and what it pays. Most homeowner policies ask you to take reasonable steps to prevent further damage, so keep photos and receipts for the temporary repair.

We document the damage with photos, write the estimate in Xactimate line items, and can meet your adjuster on the roof if you ask us to.

After big storms, crews from out of state often go door to door. In Arizona, a roofer you hire should hold an active license from the Registrar of Contractors, which you can look up on the ROC website. Ours is ROC #358508.

After the emergency: the permanent repair

Once the roof is dry we come back to inspect the damaged area properly and make the permanent repair. If the damage is widespread or the roof is near the end of its life, we show you the photos and explain whether a repair, an underlayment replacement or a new roof makes more sense, so you can decide without pressure.